Thank you for shopping with FWLAOM SHOPE. We value your satisfaction and want to ensure that your shopping experience with us is enjoyable. Please review our refund policy below for information on returns, refunds, and exchanges.
1. Eligibility for Refunds
We offer refunds on eligible products under the following conditions:
The item was purchased directly from FWLAOM SHOPE.
The product is in its original condition and packaging.
You have proof of purchase, such as a receipt or order confirmation email.
The request for a refund is made within 7 days from the date of purchase.
2. Non-Refundable Items
Certain items are non-refundable, including but not limited to:
Downloadable digital products or software.
Gift cards or vouchers.
Perishable goods (e.g., food, flowers, etc.).
Custom-made or personalized items.
3. Refund Process
To request a refund, please follow these steps:
Contact our customer support team at Customer Support Email ID: mldrmangesh@gmail.com or Customer Support Phone Number +91 7066468695 within 7 days of your purchase.
Provide your order number, a detailed explanation of the reason for the refund request, and any relevant photographs if applicable.
Our customer support team will review your request and notify you of its status within 7 business days.
4. Refund Methods
If your refund request is approved, we will initiate the refund using the original payment method whenever possible. Please note that the time it takes for the refund to be reflected in your account may vary depending on your financial institution.
5. Shipping Costs
Shipping and handling charges are non-refundable, unless the return is due to an error on our part or a defective product.
6. Exchanges
If you wish to exchange a product, please contact our customer support team. We will provide you with instructions on how to return the item, and once received and inspected, we will ship the replacement item to you.
7. Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund as appropriate, and in most cases, we will cover the return shipping costs.
8. Changes to this Refund Policy
We reserve the right to make changes to this refund policy at any time. Any updates or revisions will be posted on this page, and the effective date will be updated accordingly.
Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at Customer Support Email ID: mldrmangesh@gmail.com.
Thank you for choosing FWLAOM SHOPE. Your satisfaction is our priority, and we strive to provide excellent customer service.
FWLAOM SHOPE
Address: Plot No. 20, Shubham Nagar,
Hingna, Nagpur - 440016
Email Address: mldrmangesh@gmail.com